Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.



 Why my tracking number is not working?

Solution

If you have received a tracking number but it does not pull any data, it is likely due to the post office, which might take 24 - 96 hours to update the status of your package.

 

If, after receiving a tracking number, it does not pull any data within 4 business days, please contact us and we will get it sorted.

Article details

Article ID: 2

Category: Knowledgebase